Opening Times
Urgent Assessment Appointments
You may require an urgent assessment appointment if:
- You have been sexually assaulted (within the last 7 days)
- You require emergency contraception (The morning after pill)
- You may have been exposed to HIV and require PEP
- You are under 16 years old
Please let us know if any of the above apply to you.
Luton Sexual Health service have re-opened following a technical upgrade. If you wish to book an appointment for sexual health or contraception you can call us on 01582 497070 or book an online appointment here. Our staff team are learning to use a new system, please bare with us during this transition period.
If you are experiencing any issues booking an online appointment please contact Reception on 01582 497070
PHONE LINE OPENING TIMES:
| DAY | TIMES |
| Monday | 09:00-19:00 |
| Tuesday | 09:00 – 17:00 |
| Wednesday | 09:00 -17:00 |
| Thursday | 09:00 – 19:00 |
| Friday | 09:00-13:30 |
| Saturday | 09:00 – 13:30 |
You will be given a date and time of your booked telephone consultation appointment, and will be called within an hour of the time stated. The call will come from a withheld number or a Luton & Dunstable Hospital number.
Please make sure you are available to answer your phone and talk privately during this timeframe. Please note we will need to ask all clients some personal and intimate questions, and ask about your sexual history.
If you do not answer after 2 attempts, you will be marked as not attending and you will need to contact us again to book a new appointment.
Please let us know in advance if you need to cancel or reschedule your appointment so the slot can be given to another client. This can be done by calling reception. Thank you.
Please note that face to face clinic appointments will only be booked following a telephone appointment, if you require this.
Please only attend clinic if you have been asked to come for a face to face appointment. If you come to clinic when you actually have a telephone consultation booked, you will be asked to leave without being seen and need to re-schedule your telephone appointment.